Service Delivery Review

This project was completed in 2022 through funding provided by the Municipal Modernization Fund.

The objective of the project was to review the internal workflow and service processes with the goal of recommending improvements, cost savings, and efficiencies. A third-party reviewer was obtained to conduct a Service Delivery Review that assessed internal processes and workflow based on efficiency and overall organizational performance.

Specifically measured was Front of Yonge Township’s capacity to perform business functions and deliver its programs and services efficiently. The final recommendations were focused on cost savings opportunities and efficiencies in services, as well as digital modernization.

Township Council adopted the final recommendations in December 2022.

The Executive Summary can be viewed HERE.

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The Village of Mallorytown is the primary hub of the Township. There you will find their Township, Fire Hall, Elementary School, Post Office, Legion and Recreation Park. Other local attractions include:
1514 County Road 2
P.O. Box 130 Mallorytown,
ON, K0E 1R0
Grocery Store, Auto Repair
Community Centre, Mallory Coach House
Library, Physiotherapist
Hair Salon and Massage
Tel: 613 923-2251
Fax: 613 923-2421

Hours: Monday - Friday, 9:00am - 4:30pm
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